Rebecca Okoroji and I wrote this book about remote usability testing in 2018, before remote became “a thing” during COVID times. It started as a reference for ourselves and we are happy to share.

The book explains how to conduct qualitative remote usability studies, both remote moderated and unmoderated studies, and how to use surveys to gather qualitative feedback. There are loads of actionable tips on how to use each methodology and we’ve added some templates below to get you started. Enjoy!

Book companion materials

Study kick-off checklist

Recruitment screener

Discussion guides for moderated studies

• Remote moderated study scripted version
• Remote moderated study list version

Sample scripts for unmoderated studies

• Remote unmoderated study with user videos
• Remote unmoderated study with a survey
• Remote unmoderated study with user videos

Remote study observation worksheet

Remote study report

Where to buy

Remote Usability Testing. Co-authored with Rebecca Okoroji, PACKT Publishing, August 2018.

• Amazon.com and local Amazon sites: hard copy, kindle
• PACKTpub.com: hard copy, DRM-free EPUB, PDF and MOBI formats
• Barnesandnoble.com: hard copy, nook
• Many sites internationally, including bol.com (Netherlands)